Privacy Policy

Thank you for choosing Aqua-Rex. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Statement explains how Aqua-Rex collects, uses, and discloses your personal information regarding its operation when you use our website.  

WHAT INFORMATION DO WE COLLECT? 

We will only collect and use personal information necessary to comply with our legal obligations, assist us in administering our business, and provide you with the services you request.  

When you register on our site, place an order, subscribe to our newsletter, or respond to a survey, we collect information from you.  

When ordering or registering on our site, as appropriate, you may be asked to enter the following information: your name, e-mail address, mailing address, and phone number. You may, however, also visit our site anonymously.  

We also collect non-personal information, such as your IP address, browser type, and operating system, to help us improve our website and provide a better user experience.  

WHAT DO WE USE YOUR INFORMATION FOR? 

When you order with us or create an account on our website, we may collect personal information such as your name, address, email address, phone number, and payment information.   

We also collect non-personal information, such as your IP address, browser type, and operating system, to help us improve our website and provide a better user experience.  

Where Do We Share Your Information For? 

We may share your personal information with third-party service providers, such as payment processors and shipping companies, to help us fulfill your orders.  

We may also share your information with law enforcement or government agencies if required by law or to protect our legal rights.  

YOUR RIGHTS 

We take reasonable steps to ensure that your personal information is accurate, complete, and up to date. You have the right to access, correct, or delete the personal information that we collect. You are also entitled to restrict or object, at any time, to the further processing your personal information. You have the right to receive your personal information in a structured and standard format and, where technically feasible, the right to have your personal information transmitted directly to a third party. You may complain to the competent data protection authority regarding processing your personal information.  

To protect the privacy and the security of your personal information, we may request information from you to enable us to confirm your identity and right to access such information, as well as to search for and provide you with the personal information we maintain. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal information that we maintain.  

You may send us an e-mail to info@aqua-rex.com to exercise your rights. We will respond to your request in a reasonable timeframe. We will take all reasonable steps to ensure that your data is correct and up to date.  

HOW DO WE PROTECT YOUR INFORMATION? 

You are responsible for your username, password safety, and security on Aqua-Rex. We recommend choosing a strong password and changing it frequently. Please do not use the exact login details (email and password) across multiple websites.  

That said, we do implement a variety of security measures, including offering the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.  

Our servers and website are security scanned and fully verified externally by McAfee Secure from Symantec daily to protect you online.  

DO WE USE COOKIES? 

Yes, Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser. This enables the sites or service providers systems to recognize your browser and capture and remember certain information.  

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools for you in the future.  

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are however not permitted to use the information collected on our behalf except to help us directly conduct and improve our business. We use, for example, Google Analytics, a web analytics service provided by Google, Inc. (“Google”) to help us better understand how users engage with our website. Google Analytics uses cookies in order to collect information on the usage of our website. This information is used to compile reports and create services to help us improve our website and the services associated with it. The reports disclose website trends without identifying individual visitors. The information generated by the Google cookie about your use of our website (including your IP address) may be transmitted to and stored by Google on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.  

On some pages of our website, third parties that provide applications through our website may set their own cookies in order to provide services, track the success of their applications or customize applications for you. For example, when you share content using a social media sharing button such as Facebook or Twitter, the social network that has created the button will record that you have done this. Because of how cookies work, we cannot access these cookies nor can the third parties access the data in cookies used by us.  

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting Customer Service at info@aqua-rex.com  

DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES? 

We do not sell, trade, or otherwise transfer to outside parties your personal information. This does not include trusted third parties who assist us in operating our website, conducting our business, executing payments, delivering purchased products or services, sending you information or updates or otherwise servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.  

HOW LONG DO WE RETAIN YOUR INFORMATION? 

We will retain your personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by tax, accounting or other applicable laws.  

THIRD PARTY LINKS 

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.  

TERMS AND CONDITIONS 

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at Terms and Conditions.  

CHANGES TO OUR PRIVACY POLICY 

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.  

CONTACT US 

If you would like to exercise one of your rights as set out above, or if you have a question or a complaint about this policy, the way your personal information is processed, please contact us   

More Information:

Address: 3301 Spring Mountain Rd. Ste. 18, Las Vegas, NV 89102

Phone: (702) 540-8954

Email : info@aqua-rex.com